FAQ

1. How much do I have to pay for shipping fee?Nothing! It's free! All shipping cost to Malaysia on YiYi Fashion House. Isn't that great?! Finally something that's free!


2.How long does it take to receive my products?You will receive your products within one weeks after your payment is confirmed. It's free delivery, so please bear with YiYi Fashion House delivery pigeons, they are flying as fast as they can. If you have emergency request for faster delivery, you can make your request in the comment section, additional fees depending on weight of products will be charged.

Note: Items will NOT be shipped until payment is confirmed. Thank you.


3. How do I pay for my purchases?You can pay via Online Maybank2u, ATM Transfer or Over The Counter Direct Bank-in to my Maybank account that will be given to you once you confirm your order. Sorry YiYi Fashion House only accepts payment to Maybank account at the moment.


4. How do I place an order?Fill in your order form and email us - yiyifashionhouse@gmail.com. Please note that phone number and mailing address are necessary in order for the products to be sent to you.If you have any question or if you have special/additional request, please fill in the comment section in the order form and YiYi Fashion House will get back to you as soon as possible.


5. How long do I have to make payment once I place an order?Payment must be made within 3 working days, if you failed to do so, YiYi Fashion House has the right to released the items in your order for sale again.